FAQ

Before starting the registration process, please check you have a MyUTMB account and your race results are linked to your page. Find out here all the info to set up your account.

A 48h registration priority window is given to the owners of a valid UTMB Index. Runners without a valid UTMB Index may wait for 2 days before entering the registration process. For more information, please check all the benefits here.

If the registration process continues to loop, please change your device and browser. We advise you to use a computer and the Chrome browser. If your payment has been refused, please try again later, try with another credit card or contact your bank.

If you have registered, but have not received a confirmation email, first check with your bank to see if you have been charged the registration amount. If you have not been charged, please try registering again. If you have been charged, please check your Spam folder or contact us via our contact form here in case you haven't received any email in your Spam.

Registration will be open until all places have been filled. There is no waiting list or re-opening of registration.

You can cancel your registration at any time via your runner's account. If you have not taken out cancellation insurance, no refund will be possible. If you have taken out cancellation insurance, you will be entitled to a full refund of your registration fee in accordance with the insurance terms and conditions HERE.

Check the rules of the Monte Rosa Walserwaeg by UTMB HERE.

We would like to remind you that individual insurance which covers any eventual costs for search and rescue in Italy is mandatory. We remind you that this insurance is not included in the registration fee.

Learn more about the UTMB Group repatriation insurance here.

Please note that this insurance does not replace the cancellation insurance or the other way around

Runners may cancel their registration at any time via their runner's account HERE

If you have NOT taken out the registration cancellation insurance, no refund will be possible. To cancel your registration, access your registration dashboard and click on the Cancel my registration button.

If you HAVE taken out the cancellation insurance, depending on the reason for cancellation, you may be entitled to a full refund. To do so, you need to access your registration dashboard and click on Apply for a refund to cancel your registration and fill out the refund request form which will be addressed to the insurance. ATTENTION: before cancelling your registration, please make sure you have read the general terms and conditions here.

As per the Italian law, we need your medical certificate to validate your registration. You can find all the information about that here

Soon you'll find the general bib collection program on the website. You will receive further information as the event approaches to choose your time slot to get your race pack and your bib.

We will organize race kit pick-up in Aosta, Pont-Saint-Martin and Gressoney; we will share the schedule in the coming months.

Important! Spots for each time slot are limited, so choose the schedule that suits you. Please, make sure to be on time! It's essential that you respect your schedule, to make it easier for you to pick up your bib and enjoy the event.

To ensure runners' safety, no bib may be collected by anyone other than the runner.

The list of the mandatory equipment is available on our website. Please check the "mandatory equipment" section to find all the information about your race.

SDV 130: 4 Running stones

MRT 90: 3 Running stones

WWT 45: 2 Running stones

RMT 15: 1 Running stones

You'll find automatically your stones on you UTMB account

Check your UTMB index HERE

Our parnter Sportograf will be taking pictures during the event. After the event you'll receive by email the link to find and buy your photos.